GT99 Terms & Conditions – A Complete Guide to Platform Usage for Malaysian Players

These Terms & Conditions ("Terms") govern the use of the online platform GT99 accessible via gt99-vip.net and all related subdomains or applications (collectively referred to as the "Platform"). The GT99 Platform offers sports betting, Live Casino, lottery, baccarat, slots and other entertainment games to eligible members in Malaysia.

By accessing, registering for, or using the GT99 Platform in any way, you expressly confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, including GT99's Privacy Policy and Responsible Gambling Guidelines, which form part of this agreement. These Terms apply to all members regardless of whether you register via the website, mobile app, or any other interface provided by GT99.

GT99 reserves the right to amend, update or replace these Terms at any time without prior notice. Any amendments take effect immediately upon being published on the Platform. It is your responsibility to review these Terms periodically. Continued use of the Platform after any amendment is posted will be deemed your acceptance of the revised terms.

To register and use the Platform GT99, you must meet all of the following eligibility criteria at all times:

• You have reached the minimum age requirement 18 years old on the date of registration and throughout continued use of the Platform.
• You are registering as an individual on your own behalf and not on behalf of any third party.
• You are not on any self-exclusion list or gaming ban list enforced by any relevant authority.
• You are not registering using a false identity or inaccurate information.
• Your use of the Platform does not violate any laws or regulations applicable in your jurisdiction.
• You are not experiencing any mental health condition or depression that impairs your ability to make rational decisions regarding betting activities.

GT99 reserves the right to request proof of age and identity at any stage, and may suspend or close the account of any member suspected of not meeting the eligibility criteria above while an investigation is conducted. If it is confirmed that a member does not meet the eligibility criteria, GT99 reserves the right to void all associated winnings, bonuses and account balances.

Creating a GT99 account is free of charge. During registration, you are required to provide accurate and complete information as requested in the registration form. This includes your full name as per your identification card, date of birth, an active Malaysian phone number, and a valid email address.

Each individual is only permitted to hold one (1) GT99 account only. Holding or controlling more than one account — whether in your own name or someone else's — is a serious violation of these Terms. GT99 employs a range of technical methods to detect duplicate accounts. If duplicate accounts are identified, GT99 reserves the right to:

• Immediately closing all accounts associated with that individual.
• Forfeiting all winnings, bonuses, and balances across all such accounts.
• Barring the individual from registering a new account in the future.

You are solely responsible for keeping your account login credentials, including your username and password, confidential. Please ensure you log out of your account after each session, especially when using a shared device. GT99 will not be held liable for any losses resulting from the disclosure of your login details to a third party.

Platform GT99 operates entirely in Malaysian Ringgit (MYR). All deposits, account balances, winnings and bonus values are in RM. GT99 accepts the following payment methods for deposits:

• Touch 'n Go eWallet – processed instantly
• DuitNow – processed instantly
• GrabPay – processed instantly
• Boost – processed instantly
• ShopeePay – processed instantly
• FPX (Maybank2u, CIMB Clicks, RHB, Public Bank) – processed within minutes

The minimum deposit is RM20 per transaction. No general maximum deposit limit is set, though limits may vary based on VIP tier and compliance requirements. All deposits must come from an account or payment method registered in the member's own name. GT99 does not accept third-party deposits on behalf of members.

GT99 does not charge any processing fees on deposits. However, your payment provider may impose their own fees, which are beyond GT99's control. GT99 is not responsible for any charges levied by third-party payment providers.

GT99 members may request a withdrawal of funds at any time, provided the account is active and there are no outstanding issues. Withdrawal processing times are as follows, based on VIP tier:

• Bronze Member: Withdrawals are processed within 24 hours.
• Silver Member: Withdrawals are processed within 12 hours.
• Gold Member: Withdrawals are processed within 6 hours.
• Platinum Member: Withdrawals are processed within 2 hours.
• Diamond Member: Express withdrawal within 30 minutes.

The minimum withdrawal is RM50 per transaction. Withdrawals must be made to the same payment method used for the original deposit, for security and compliance purposes. If that method is no longer available, GT99 reserves the right to request additional verification before processing the withdrawal to an alternative method.

GT99 reserves the right to suspend withdrawals for a reasonable period for security review or compliance purposes. Where there are reasonable grounds to suspect fraud or a breach of terms, GT99 reserves the right to hold funds until the investigation is concluded. Players will be informed of any suspension and the reasons for it in a timely manner.

GT99 offers a wide range of bonuses and promotions to members, including welcome bonuses, deposit bonuses, VIP cashback, reload bonuses, and special festive promotions. All bonuses are subject to the specified wagering requirements (rollover) and the particular terms associated with each promotion.

The general terms applicable to all GT99 bonuses are as follows:

• Each bonus may only be claimed once per player, per account, or per household (based on the same IP address or physical address), unless stated otherwise.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• The bonus value must be wagered at the specified rollover rate before any withdrawal can be processed. Rollover rates typically range from 5x to 15x depending on the type of bonus.
• GT99 reserves the right to void any bonus suspected of being obtained through fraudulent means or system exploitation.
• Any attempt to abuse the bonus system — including opening multiple accounts solely to claim the welcome bonus repeatedly — is a serious violation of these Terms.
• Bonuses are subject to an expiry period as stated in their respective promotional terms. Expired bonuses will be automatically forfeited.

Platform GT99 offers a wide range of Sports Betting options covering the Malaysia Super League, Premier League, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, badminton, e-sports, and over 500 leagues and sporting events worldwide. The general Sports Betting rules at GT99 are as follows:

• All bets are considered final once confirmed by the GT99 system. Bets cannot be cancelled or amended after confirmation, except under circumstances explicitly stated in the relevant market rules.
• If a match is postponed, cancelled, or not completed within the stipulated time, GT99 reserves the right to void the bet and return the stake to the player.
• GT99 reserves the right to void or revise any bet placed on odds that are clearly incorrect due to a technical or human error (odds error). Affected players will be notified and the relevant bets will be fully refunded.
• Betting on matches that have already started (except for live betting markets specifically designed for that purpose) is not permitted. If a bet is inadvertently accepted after a match has commenced, GT99 reserves the right to void that bet.
• Maximum and minimum betting limits apply per market, sport type, match, and player VIP level. GT99 reserves the right to adjust these limits at any time.

Players suspected of using insider information or engaging in match-fixing will be immediately suspended and all related winnings will be forfeited. GT99 works with the relevant sporting bodies to combat misconduct in sport.

GT99's Live Casino and casino games section covers baccarat, roulette, blackjack, dragon tiger, sic bo, dream catcher, and more. All electronic casino games on GT99 use a random number generator (RNG) independently certified by a third-party body, while Live Casino games are hosted by real human dealers.

• Game results are final and not subject to appeal, except in cases of verified technical error.
• In the event of a technical disruption during gameplay, GT99 will resolve the round based on the saved session records. If the records are insufficient to determine a fair outcome, the bet will be voided and fully refunded to the player.
• The use of automation software, bots or any technological tool that gives a player an unfair advantage in casino games is strictly prohibited and may result in account closure and forfeiture of all funds.
• Betting limits for each GT99 live casino table are as displayed in the game interface before you take a seat. These limits are subject to change at GT99's discretion.
• Casino winnings will be credited automatically to your main account balance after each round is completed.

As a member GT99, you agree to use the Platform in a responsible and ethical manner. The following activities are strictly prohibited and may result in account closure and legal action:

• Opening or controlling more than one GT99 account.
• Using another person's identity or false information during account registration or verification.
• Attempting to exploit technical errors or arbitrage opportunities within the GT99 system in an unauthorised manner.
• Colluding with other players to manipulate the outcome of casino games or sports betting (match fixing, chip dumping, collusion).
• Using bots, automation software or any technological tool to gain an unfair advantage.
• Harassing, insulting, or threatening any other player or GT99 staff through the chat function or any other communication channel.
• Using the GT99 Platform for money laundering or any other illegal activities.
• Depositing funds obtained from illegal sources into a GT99 account.

GT99 encourages a positive and respectful gaming environment. Any reports of conduct violations can be submitted to our support team and will be investigated thoroughly.

Your GT99 account may be closed or suspended in two ways — at your own request or at GT99's initiative.

Account Closure at Member's Request: You may request to close your GT99 account at any time by contacting our support team. Before the account is closed, you must settle all active bets and ensure there is no bonus balance that has yet to meet the rollover requirements. Any valid cash balance will be returned to you via your registered payment method within the specified timeframe.

Account Closure by GT99: GT99 reserves the right to close or suspend any member's account with or without prior notice if:

• A member violates any part of these Terms.
• GT99 suspects fraud, money laundering, or other illegal activities.
• The member fails to meet the identity verification requirements requested by GT99.
• Account inactive for more than 12 consecutive months.
• GT99 is legally or regulatorily required to do so.

GT99 takes the protection of all members' personal data seriously. The collection, use, and storage of your personal data is governed by GT99's Privacy Policy, which can be read in full on our Privacy Policy page. In summary, GT99 collects your personal data for the following purposes:

• Member account management and verification.
• Processing of deposits, withdrawals, and other financial transactions.
• Compliance with anti-money laundering (AML) and Know Your Customer (KYC) requirements.
• Improving GT99's products and services based on usage behaviour.
• Promotional communications and service notifications (opt-out available).

GT99 will not sell, transfer, or disclose your personal data to third parties without your consent, except where required by law or in the context of service partnerships necessary for platform operations (such as payment providers). All data is stored with encryption and protected in accordance with industry security standards.

To the extent permitted by applicable law, GT99 will not be held liable for any loss or damage arising from:

• Technical failures, server outages, network disruptions, or any other technical issues beyond GT99's reasonable control.
• Financial losses resulting from betting or valid casino game outcomes.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Indirect, incidental, or consequential losses arising from the use of or inability to use the GT99 Platform.
• The accuracy or completeness of information, content or services provided on the Platform.

In no event shall GT99's total maximum liability to you exceed the net deposit amount you made in the 30 days preceding the claim. This liability cap applies to all types of claims, whether arising in contract, tort, or otherwise.

GT99 is committed to member protection through a range of responsible gaming measures. We provide the following tools, accessible directly from your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit for a defined period. GT99 will automatically suspend your activity once this limit is reached.
• Session Time Limits: Set a daily session time limit to ensure you play within healthy boundaries.
• Forced Break: Request a temporary account suspension for a set period (24 hours, 7 days, 30 days or longer).
• Self-Exclusion: Request to be permanently or indefinitely excluded from the GT99 platform.

Betting should be an enjoyable form of entertainment. If you feel that your betting activity is starting to affect your finances, personal relationships, or mental well-being, please seek professional help immediately. The GT99 support team can also assist you in activating the necessary limits or exclusions.

Should any dispute or complaint arise in connection with your use of the Platform GT99, the following steps must be followed:

• Step 1 – Contact Customer Support: Submit your complaint to the GT99 support team via live chat or email at support@gt99-vip.net. Please include relevant details such as your account number, the date and time of the incident, the type of game or transaction involved, and a thorough description of the complaint.
• Step 2 – Internal Review: The GT99 team will review your complaint within 3 business days and provide an initial response. For complex cases, a full investigation may take up to 14 business days.
• Step 3 – Final Decision: GT99 will provide you with a final written decision once the investigation is complete. This decision is final and binding on both parties, unless there is a material factual error that can be demonstrated.

GT99 is committed to resolving all disputes in a fair, transparent, and timely manner. We do not charge members any fees for this internal complaints resolution process.

These Terms & Conditions are governed by the laws and regulations applicable to the operation of the GT99 Platform. Any dispute that cannot be resolved through the internal process outlined in Section 14 shall be determined by binding arbitration in accordance with procedures established by GT99 from time to time.

If any provision of these Terms is found to be invalid, unenforceable, or inconsistent with applicable law, that provision shall be deemed severed to the extent necessary, and the remaining provisions shall continue in full force and effect.

These Terms constitute the entire agreement between you and GT99 regarding your use of the Platform and supersede all prior agreements, representations, and understandings, whether written or oral, relating to the same subject matter.